Do I need to change my long distance service
at home?
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No. The calling card is a stand-alone card. It is separate from your home
phone service. You don't need to change your home long distance carrier.
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What extra charges or fees are
involved?
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None. The calling card is FREE. There are no monthly minimum usage
requirements, no monthly billing fees, and NO SURCHARGES added to
any of your domestic calls (unlike AT&T, MCI, and Sprint).
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What is the cost for intrastate
calls?
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INTERSTATE refers to calls made from state to state. INTRASTATE refers to
calls made within a specific state. The 13.9¢ per minute flat rate applies
for both state-to-state and in-state calls. Please keep in
mind that there are absolutely no surcharges ever on any interstate
or intrastate calls, so the savings are very substantial.
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Can I apply for the calling card over the
phone?
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ATN needs your signature on the Enrollment Order Form which you can send
in by mail or fax.
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How do I make a phone call?
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It's quick and easy! Just dial the toll-free access number, enter the number
you are trying to reach, and then dial your personal authorization number
to start the call. This ensures that you get charged the low rates you expect,
and your call is put through quickly and efficiently.
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How long will it take to receive the calling
card?
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After ATN receives your application, it takes 10-14 days to process your
order and produce your personalized calling card.
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Can I use the calling card to call a computer
BBS?
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Yes, simply enter the phone number like this:
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9,18002751234,07135559999,12345678901234
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(Each comma equals a two second pause.)
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What about international
calls?
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In your welcome letter from the carrier, you will be given information on
how to activate international calling. Calling foreign countries from the
US with your calling card is a free option which can quickly be activated
once you receive your card. See the
International Rates section.
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What are some of the other
features?
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MESSAGE SERVICE: This is a very exciting feature. If the number you dialed
is busy or there is no answer, you have the option (for a minimal additional
charge) to leave your message on a recording; the computer will call
the party you were trying to reach and play back your message.
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MULTIPLE CALLS: You may make more than one phone call after entering your
calling card number just once.
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